1. Data Controller

 

Safe Circle Care Group is the data controller responsible for your personal information. Our contact details are provided at the end of this policy.

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2. Information We Collect

We may collect and process the following categories of personal data:

• Website visitors:

  • Name, email address, telephone number (if submitted via contact forms)

  • Technical data such as IP address, browser type, and cookies

• Staff, applicants, and contractors:

  • Identification and contact details

  • Employment history, qualifications, references, background checks (including DBS)

  • Emergency contact details

• Children in our care and their families:

  • Personal details necessary to fulfil our regulatory and safeguarding obligations (handled under strict confidentiality and only through secure channels, not via this Website)

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3. How We Use Personal Data

We process personal data for the following purposes:

• To respond to enquiries submitted via the Website

• To provide and improve our services

• To comply with statutory and regulatory obligations (including Ofsted requirements)

• To manage staff recruitment, training, and employment

• To ensure the safety and wellbeing of children in our care

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4. Lawful Basis for Processing

We rely on one or more of the following lawful bases under the UK GDPR:

• Consent – where you have given clear consent for us to process your data (e.g. through website enquiries)

• Contract – where processing is necessary for an employment or service agreement

• Legal obligation – where processing is necessary to comply with law or regulation (e.g. safeguarding, Ofsted requirements, employment law)

• Vital interests – where processing is necessary to protect someone’s life or safety

• Legitimate interests – where processing is necessary for our business operations and does not override your rights

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5. Sharing of Information

We will not sell or share your personal data for marketing purposes. We may share personal data with:

• Regulatory bodies (including Ofsted, local authorities, the DBS) where legally required

• Emergency services, if necessary to protect life or safety

• Professional advisors (e.g. legal or HR advisors) under confidentiality obligations

• Service providers (e.g. IT, secure storage) who process data on our behalf

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6. Data Retention

We will keep personal data only for as long as necessary to fulfil the purpose for which it was collected, and in line with statutory and regulatory requirements.

For example:

• Recruitment records – usually retained for up to 6 months if unsuccessful

• Employee records – retained for the duration of employment plus statutory retention periods

• Care records – retained in accordance with Ofsted and safeguarding requirements

 

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7. Data Security

We take appropriate organisational and technical measures to protect personal data, including:

• Secure storage systems

• Restricted access on a need-to-know basis

• Staff training in data protection and safeguarding

• Encryption and secure transfer methods where required

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8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request erasure of data where appropriate

• Restrict or object to processing in certain circumstances

• Request transfer of your data to another provider (data portability)

• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

 

 

9. Cookies

Our Website may use cookies to enhance user experience and gather technical usage data. You can control cookies through your browser settings. See our Cookie Policy [insert link if separate] for more details.

 

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10. Safeguarding and Confidentiality

Due to the sensitive nature of our work, safeguarding is central to all data handling. Any personal data relating to children, families, or safeguarding matters is processed strictly in line with statutory guidance, Ofsted regulations, and confidentiality protocols.

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11. Complaints

If you are unhappy with how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

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12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Safe Circle Care Group
Email: Admin@safecirclecare.com
Address: Wigan Rugby Union Club, Wingates Road, Wigan, WN1 2SJ